Professional Security

  • Learning Plans Include:
    • Security Patrol Officer 1 Learning Plan
    • Security Patrol Officer 2 Learning Plan
    • Security Supervisor Learning Plan
    • Security Manager Learning Plan

The Professional Security Training Series is a highly interactive Learning Plan that delivers an accelerated track to address assignments and the ever present threat of the emergency call for security staff.

The interactive courseware delivers to your security staff an accelerated track to address assignments and the ever present threat of the emergency call.

The series covers topics suitable for many diverse environments including workplace security, healthcare security, shopping center security, campus security, casino security, unarmed security, private security, hospital security, security management and more.

The Professional Security Training Series consists of four Learning Plans:

  • Security Patrol Officer 1 Learning Plan
  • Security Patrol Officer 2 Learning Plan
  • Security Supervisor Learning Plan
  • Security Manager Learning Plan

COURSE FEATURES

The engaging training design of the Professional Security Training Series emphasizes the use of real-world video, interactive learning techniques and comprehensive tracking to ensure active employee participation, retention and critical incident management.

The flexible delivery model for learning plan design, delivery, testing, tracking, reporting and communication works with any learning management system (LMS).

Benefits:
  • Easily install or remove course units, enroll or delete trainees and import or export trainee records
  • Establish performance requirements
  • Customize curriculum with site-specific content, company developed learning modules and or custom test creation
  • Cost effective, specialized programs for security teams
  • Courses suitable for many diverse environments including workplace security, healthcare security, shopping center security, campus security, casino security, unarmed security, private security, hospital security, security management and more
  • Improved management of critical risk threats
  • View catalogue of available courses and tests
  • Enroll students in courses and tests
  • Take learning assessments online
  • Access learning plans, view transcripts, and resume courses already in progress
  • View student transcripts, run reports, activate or inactivate users, and print certificates of completion
  • Generate e-mail messages to students and managers regarding enrolments
  • Custom content management
  • Plan, schedule, register, track and print certificates of completion for instructor led training that is customer-managed and administered
  • Track 3rd party AICC/SCORM compliant content
  • Track AICC/SCORM compliant content created and hosted by the user

Security patrol officer 1 learning plan

The 39, one hour course Security Patrol Officer I Learning Plan offers early career security personnel the basic training they need to prepare them for the job ahead. Included in this Learning Plan is the 12 course Basic Security Officer Training Series which is certified and endorsed by the International Foundation of Protection Officers. The series includes lessons on safety and security methods, emergency preparedness, effective communications, report writing, ethical conduct and many other critical topics. Also included is the 27 course Security Patrol Series.

  1. Basic Security Officer Training: 12 Courses, 12 Hours

    Communications

    Report Writing

    Emergency Situations

    Physical Security and Crime Prevention

    Asset Protection and Security

    Patrols and Fixed Posts

    Fire Protection and Life Safety

    Ethics, Deportment and Professional Conduct

    Civil Law and Civil Liability

    Criminal Law and Criminal Liability

    Human and Public Relations

    Investigations

  2. Security Patrol: 27 Courses, 27 Hours

    Building Searches

    Basic Security Tool Kit

    Parking Lot Security

    Officer, I Can’t Find My Child

    Basic Radio Broadcasting

    Radio and Telephone Communications

    Radio and Telephone Procedures and Protocol

    Radio Operations

    Telephone Techniques

    Communication Mistakes to Avoid

    Guest Services in the Lodging Industry

    Unspoken Dialogue, Part 1: Body Signs

    Unspoken Dialogue, Part 2: Interactive Dialogue

    Access Control: The Security Officer’s Role

    Courthouse Security: Access Control

    Focus on Vehicles

    Security Officer Safety

    Fire Prevention and Safety, Parts 1 and 2

    Good Report Writing

    Handcuffing Techniques

    Traffic Control and Direction Concepts/Procedures

    Safe Driving for Security Officers

    Safe Driving Strategies

    Bloodborne Pathogens: What You Need to Know

    Fitness for Duty

    Shift Shape: Fit for Duty, Part 1

    Shift Shape: Fit for Duty, Part 2

Security patrol officer 2 learning plan

The 109 course Security Patrol Officer 2 Learning Plan offers high quality video enriched programs including real-world demonstrations and actual situations in which personnel can react, thereby increasing engagement, retention and results. The Learning Plan is stocked with 68 modules of life and infrastructure protection security patrol courses and an additional 41 specialty security training courses embedded in training curriculums such as Campus, Casino, Healthcare and Shopping Center Security.

  1. Security Patrol: 68 Courses, 68 Hours

    Attention to Detail: An Equipment Check for the Security Officer

    First Response to Felony Crimes

    High-Rise Building Security

    Observation Skills

    Courage: Your Competitive Edge

    Damaged Goods: A Security Officer’s Guide to Vandalism

    Developing and Improving Observational Skills

    Fixed Posts: The Professional Approach

    Security in a Lobby or Reception Area

    What You Should Know About Patrolling

    Search and Escort

    Tactical Responses to Practical Situations: Just Another Day on the Job

    Dealing with Trespassers

    Developing Your Visual Expertise

    Handling Emergency Situations

    Evacuation: The Role of the Security Officer

    Dispatch Operations

    Crime and Incident Scene Investigations, Part 1

    Effective Interviewing

    Defusing Conflict and Crisis

    Mentally Ill Persons: Strategic Verbal Strategies

    Being Assertive Without Being Rude

    Command Presence

    Communicating With Angry People: The 7-6-5 Method

    Dealing with Aggression

    Dealing with the Elderly

    Dealing with the Intoxicated Individual

    Engaging the Customer

    Handling an Irate Individual and Access Control to Executive Offices

    Professional Communication

    Tactical Communications

    Handling Customer Complaints

    Verbal Judo Part 1: The Art of Communication

    Verbal Judo Part 2: The Art of Mediation

    Security Officer Safety

    Make It Safe: Your Workplace, Your Job

    Effective Enforcement Techniques

    Event Security: A Professional Perspective

    Edged Weapon Defense

    Knife Defense: Sudden Attack

    Non-aggressive Defense: The S.T.A.R. System

    Staying Safe Through Tactical Thinking

    Weapon Retention Tactics

    Officer Survival: Tactics and Techniques

    Principles for the Use of Force

    OC Spray: What Every Security Officer Should Know

    Fire Safety Basics

    First Aid Essentials

    First on Scene: CPR, Choking, and AED

    First on Scene: Medical Emergency Action

    Stand and Deliver: A Security Officer’s Guide to Testimony

    Event Security

    Hazmat Awareness for Security

    Traffic Safety and Control

    Defensive Driving for Security Officers

    H1N1 Flu: Issues and Answers for Private Security

    Crime and Incident Scene Investigations, Part 2

    Stalking, Domestic Violence and the Workplace

    Bomb Threats: Reality vs. Perception, Part 1

    Bomb Threats: Reality vs. Perception, Part 2

    Defending and Responding to the Threat of Bombing

    Attention to Detail

    Gang Trends

    Suburban Gangs, Part 1

    Suburban Gangs, Part 2

    Diversity Awareness and Sexual Harassment

    Computer and Information Security

    Detection Procedures: Dogs and Metal Detectors

  2. Healthcare Security: 19 Courses, 19 Hours

    Access Control

    Aggressive Behavior Management

    Emergency Department Security

    High-Rise Building Security – Healthcare

    Parking Lot Security

    Interacting With Disturbed Persons

    Defensive Techniques

    Report Writing for Healthcare Security Officers

    Disaster Management for Healthcare

    Fire Apparatus and Response

    Hostage Situation in the Healthcare Setting

    Infant Abduction

    Infant Abduction: Prevention Through a Multidimensional Approach

    Infant Abduction: Security Equipment and Systems

    Bloodborne Pathogens

    Drug Diversion

    Loss Prevention

    Legal Issues for Healthcare Security Officers

    The Security Management Plan and the Healthcare Security Officer

  3. Shopping Center Security: 8 Courses, 8 Hours

    General Security Officer Orientation

    Handling Shoplifters

    Patrol Operations

    Emergency Response

    Report Writing

    Crime Scene Responsibilities

    Legal Responsibilities

    Juveniles and Gangs

  4. Campus Security: 11 Courses, 11 Hours

    Physical Security in the School Environment

    Residence Hall Security

    Special Events

    Critical Incident Response in the School Environment

    Fire and Emergency Response Planning

    Campus Awareness and Crime Prevention

    Crime and Incident Scene Protection

    Report Writing

    Alcohol Abuse on Campus

    Campus and Community Relations

    Legal Responsibilities

  5. Casino Security: 3 Courses, 3 Hours

    Role of the Security Officer in the Casino Industry

    Security Officer Procedures in the Casino Industry

    Emergency Procedures in the Casino Industry

Security supervisor learning plan

The 49 course Security Supervisor Learning Plan is aimed at improving the leadership skills and operational practices of both new and veteran security supervisors. This series focuses on leadership, use of communications, customer service and prioritization, risk management, crisis and emergency intervention and professional standards.

    1. Leadership and Management: 39 Courses, 39 Hours

      Defining a Professional

      Using Instructional Videos: A Short Course for Trainers

      Infectious Diseases

      Reducing Liability and Officer Risk Through Customer Service

      The Performance Evaluation: Make It Work for You

      Exceeding Management Expectations: The Key to Career Growth

      Professional Development

      Charisma: Developing Leadership Abilities

      Physical Security Surveys

      Post Orders, Pass-on Logs and the Flow of Information

      Slip and Fall Incident

      ABCs of Risk Management

      Legally Defensible Training Tactics, Part 1

      Legally Defensible Training Tactics, Part 2

      Identifying and Correcting Common Errors in Report Writing

      Report Right: The Write Way

      The Important Aspects of Report Writing

      Writing Better Reports

      Internal Loss Control: The Protection Officer’s Role

      Laptop Theft Prevention

      Canadian Legal Aspects of Security, Part 1

      Canadian Legal Aspects of Security, Part 2

      Interviewing at the Scene

      Interpersonal Skills for Security Officers

      Proxemics and Personal Space

      Security and Police Relations

      Introduction to Emergency Management, Part 1

      Introduction to Emergency Management, Part 2

      Public Relations

      Public Relations in the Retail Setting

      Special Events: Success is in the Planning

      Protests and Demonstrations

      Ethics: Making Ethical Decisions

      Preparing for the CPP Examination, Part 1

      Workplace Violence: The Security Officer’s Role

      Inspections

      Intelligence Gathering: The Security Officer’s Role

      The Impact of Technology Upon Security

      A Security Officer’s Guide to Hate Crimes

    2. Supervisor Excellence: 10 Courses, 10.0 Hours

      Behavior and Motivation

      Career Development Opportunities

      Principles of Leadership, Part 1

      Principles of Leadership, Part 2

      Employee Performance Evaluations

      Substance Abuse

      Time Management

      Effective Communication

      Discrimination and Affirmative Action

      Counseling and Sexual Harassment

Security manager learning plan

The Security Manager Learning Plan offers valuable courseware for security leaders and provides guidelines on how current security supervisors can grow into senior leadership roles. The 26 course Learning Plan offers upper level training for management development and refinement. Courseware in leadership principles, management communication, performance evaluation, liability avoidance, workplace violence, professional standards, emergency preparedness, sexual harassment, crisis management and public relations are just a few examples of this must have curriculum for security managers and those on their way.

 

  1. Leadership and Management: 17 Courses, 17 Hours

    Fusion Centers and Private/Corporate Security

    Performance Evaluation: Making it Work For You

    Performance Evaluation: The Supervisor’s Perspective

    Avoiding Legal Liability: The Security Officer’s Role

    Avoiding the Lawsuit

    Legal Aspects, Parts 1 and 2

    High-Rise Evacuations

    Public Relations: Handling Crises and the Media

    Search and Seizure, Part 1

    Search and Seizure, Part 2

    Workplace Violence Prevention

    Workplace Violence: Recognizing the Warning Signs

    Workplace Violence: The Security Officer’s Role

    Inspections

    Intelligence Gathering: The Security Officer’s Role

    The Prevention and Detection of Employee Theft

    Identity Theft

  2. Supervisor Excellence: 9 Courses, 9 Hours

    Leadership Principles

    Professional Standards

    Security’s Role in Reducing Business Risk

    Handling Multiple Priorities

    Supervisor Communication

    Customer Service as a Security Function

    Emergency Preparedness and Crisis Management

    Sexual Harassment

    Counseling and Sexual Harassment